Behind almost every successful salon is a very successful hair color
business. The owners of these salons say the secret is finding a color
line that blends two essential elements—art and business.
According to salon owners who
partner with Aveda, the company
has perfected the hair color
success formula. In fact, 96 of the current
2009 class of the SALON TODAY
200 use the Aveda Full Spectrum™ Hair
Color System.
Why so popular? Serious hair
color artists applaud the artistic freedom
Full Spectrum™ provides, with its
limitless customization options, consistency
of tone and quality performance.
Salon guests appreciate Full Spectrum's™ long-lasting results, optimum
shine, pleasing fragrance and the fact
that Aveda color products are up to 99%
naturally derived.*
Salon owners echo that they
value all the above traits, but are more
impressed by the education opportunities,
inventory management systems
and business-building campaigns Aveda
incorporates into a Full Spectrum™
Hair Color partnership.
Here, three SALON TODAY
200 honorees share how Aveda's
commitment has helped them
recruit new clients, increase
hair color revenue and ultimately,
sustain and grow a profitable
hair color business.
EDUCATE
AND INFORM
According to Adrian Morris, owner
of Lemon Lime salon in Cohasset,
Massachussetts, simply communicating
color facts can help drive business.
"We had great results from a ‘What's
in Your Color' campaign," says Morris.
"We listed the differences between
Aveda and other hair color lines. We
posted the information online, on
posters to our target audience, and did
an in-salon campaign. It increased our
color business by 40 percent."
Talking to every single client about
Aveda hair color was also a key to
Lemon Lime increasing hair color service
transactions and revenue.
"Whether working with a retail-only
or cut-only, or an existing color client,
we use the business-building campaigns,
materials and education Aveda
provides to make sure we introduce
every client to complementing services
like highlights, glossing, etc. We also
build retail into every hair color service,
offering clients the chance to take home
a set of Aveda shampoo and conditioner.
This has increased our retail business
by 17 percent.
Another benefit driving Full
Spectrum™ success is education and
in-house expertise.
"We are fortunate to have a colorist
who teaches for Aveda at our salon and
educates not only our stylists but also
works the entire salon floor, making
color recommendations and answering
questions from our guests."
Aveda's strong brand awareness and
online salon referral service also generate
hair color business for salons in the
Aveda network.
"New guests find us when they
come in to purchase Aveda hair care,
and we convert them to Aveda hair
color clients," explains Morris. "The
brand name itself is key. Profitability
and Aveda hair color really do go
hand-in-hand."
STOCK OPTIONS
Having limitless color options generated
by a small, manageable number
of SKUs (see sidebar), and access to
tools and programs to manage and
sell-through the color inventory behind
the line is another appealing part of the
Aveda color formula.
"The custom-blending aspect and
quality of the hair color allows us to
adapt to any guest's needs, says Roberta
Heaney, co-owner of Mango Salon in
Richmond, Virginia. "Because Aveda's
distribution and inventory is the best in
the world, they are always in stock of the
colors we need. That's critical!"
Heaney also appreciates how
Aveda helps salons organize their own
color dispensary, controlling costs. She
echoes what other salon owners have
said—that being able to fit all of the
color the salon needs into a small space
makes the salon more profitable per
square foot.
"We also utilize HeadMapping,® a
methodology Aveda introduced us to,
which helps us improve our color processes
and eliminate waste," she explains.
"All of Aveda's programs optimize our
profitability. The ongoing support and
promotion are big contributors."
MAKE A CHANGE
"Clients don't come to the salon for
our services alone, but for the products
we use in our services," sums up Amy
Fox of Bella Capelli Sanctuario in Westlake, Ohio. "When you use a
quality color line like Aveda, it gives
the client more of a reason to come to
you and stay with you."
"Aveda is the best color I have ever
used," she concludes. "Guests love the
results, and that it's naturally derived.*
My team loves the fact that Full
Spectrum™ works, pure and simple,
and that they have so much creative
control."
Bottom line? Changing your hair
color can change your business. Go to aveda.com/colorkarma to experience
an online, interactive media
campaign designed to drive new guests
to exclusive Aveda Hair Color salons
during the brand's Spring/Summer
Business Building Campaign.
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